No. of Recommendations: 1
" I’m astonished at this. The Vanguard Tech couldn’t transfer me to someone who could explain what was happening. Nor could he tell me when someone from the fraud department would contact me.
Vanguard’s customer service has really gone down hill.
intercst"
Three weeks ago, at Vanguard, I moved 300k from me and my daughters joint account, to my account a trust acct, to move to the grandkid's accounts. My daughter received a text, and I received one on our cell phones, before the money was moved, all within Vanguard.
I'm sure all firms are tightening security.
A few nights ago my Griend bought tickets to an Aces game for 425$$ and used our Citi card from Costco to pay for it. Citi notified me via text that they didn't allow the purchase, to protect us lol. The monthly credit card bill averages 5k $ plus, everyone is extra careful these days.