Researched with AI but edited by me. Amassing what Grok 4 digs up.
In 1974 I started doing business with Mr. B directly when I lived about 300 miles from Omaha. At that time she was in a scooter with attendants all around her. She gave me a 60% discount on anything in the store. I asked if that meant anytime and she said yes. All of the assistants told her she couldn't do that. She said she could do anything she wanted to do. I'm assuming the discount was given knowing that I would go back home and tell family and friends about the great furniture store in Omaha, which I did. To this day I still do a lot of business with the NFM. For the record the discount was reduced to employees discount for shareholders around the annual meeting when BRK bought the business. The store culture has changed--- they are right and the customer is wrong, based on my current experience. Things change over time.
Another side note is that one of my sons was riding to lunch with Warren in Omaha when NFM came up in the discussion. My son wondered why they hadn't expanded to more locations. This was before Dallas, Kansas City and now Houston. Warren said that he was pushing for that but the Blumkin family was resistant.

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