My one and only experience with a Dollar General was the one I entered in Cedaredge, Colorado last summer. Bought a large bag of Flamin' Hot Cheetos and a 16 oz Mountain Dew. Tells you something about my diet.

My experience echoes the issues raised in the article... product in boxes on floor, in some case blocking access to items on the shelves. There was one employee charged with stocking shelves and manning the cash register. Seemingly not performing either role very well. When I entered the store there was no one at the cash register. Wandered the aisles to find the lone employee. Asked him - twenty something male - how long he had worked there. He said replied "a couple of weeks". Did he like the job? "It's OK until I find something else".

Munger speaks about Costco's virtuous cycle of happy customers, employees and shareholders. Not sure DG has any of these characteristics.

Berkshire Hathaway FAQ

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